How It Works

Virgin Broadband is designed to unpack easily, plug in and use, so we think you're going to find it a piece of cake to get up and running.

We've also got some material that will help you out if you do have any questions about how it works!

Broadband At Home

With this service you will receive a new home phone number and Home Modem. Simply plug your regular home phone and your computer into the home modem that comes with the product. Alternatively, you can also configure your Wi-Fi to connect to the modem. All the modem requires is a power point: you don't need a regular phone line with Broadband At Home. The modem connects wirelessly to our network to deliver both a home phone service and broadband Internet.

Mobile Broadband

This product comes with the USB modem that plugs straight into your desktop or laptop computer. It connects wirelessly to our network to deliver broadband Internet. Plus of course you'll be getting a new mobile phone on a great value CAP plan.

At Your Service

You might also want to have a browse through through the Support section of our web site, as your question could already be answered there.

If you'd like further assistance, don't hesitate to Contact Us and we'll be happy to help you out.