Before you choose to BYO modem, check the list below.
- Type of Modem: It can be a USB modem, wireless data card or inbuilt modem.
- Frequency: Ideally both 900MHz and 2100MHz, although most metro areas are covered by 2100MHz.
- Network Unlocked: If you're locked to another network, you'll need to contact your previous service provider to unlock it.
- SIM card slot: So you can plug in our Virgin Broadband SIM card.
Modem Setup
OK. So you're ready to roll? You'll just need to update your modem connection settings, so it knows to use our network.
| APN | VirginBroadband |
| Username* | [blank] |
| Password* | [blank] |
| Number | *99# |
That's it. Bear in mind if you do decide to BYO modem that we will refer you back to the equipment manufacturer for technical support.





