Downloads

Looking for a user guide or the latest firmware? You're in the right place!

Just click on the images below to download upgrade instructions, new modem firmware and the new user manual for your Broadband at Home service.

New Modem Firmware & User Manual - Released May '08

Step 1: Download and read the Upgrade Instructions before downloading the firmware

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Upgrade Instructions Important!

Detailed step by step instructions of how to upgrade your modem. Please download and print off or save to your desktop for reference throughout the upgrade process.

File Size: 85.2KB

Step 2: Download the new Modem Firmware

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Modem Firmware R2C25

This is the new firmware that runs your modem. This release includes: Service enhancements and network technology enhancements. Integrated telephony options including: Call Forwarding, Call Waiting and Caller ID. Usability enhancements for the Modem management console.

File Size: 10MB

Step 3: Download and print or save the new User Manual as a reference for your modem

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New User Manual

A comprehensive user manual, covering basic and advanced features of the Broadband At Home service. Save to your desktop for future reference.

File Size: 1.49MB