Product Features

If your home phone has dial tone keys including the '*' and '#' buttons you should be able to access all the cool features we've packed into the Broadband At Home service!

VOICEMAIL

Never miss a call again! FREE voicemail is standard as part of the Broadband At Home package. To hear your messages, simply dial 212 on your home phone. The first time you do this, you'll need to record your message and set up your options.

Voicemail call return lets you call someone straight back after you've heard their message – too easy. It doesn't work with all numbers though.

CALL WAITING

Juggle your busy life with call waiting. You'll hear beeps when you're already on a call, and you can then put your first caller on hold and switch over to talk to your new conversation and back again. Handy!

CALL DIVERT

Normally your incoming calls will go to voicemail if you don't answer the phone. But if you want to divert incoming calls somewhere else (maybe straight to your mobile or work number), just Contact Us and we'll arrange it for you.

NUMBER DISPLAY

When you call other people, do you want them to see your phone number? It's up to you.

If your phone number is listed in the White Pages, your number will be displayed by default, but you can still withhold your number on a call-by-call basis by inserting 1832 before the dialled number. (eg: If you're calling 02 9999 9999 ... dial 18320299999999 and your number is hidden on that call).

If your phone number is not listed in the white pages, by default your number won't be displayed.

We can change your default setting (to always display, or always not display). Just Contact Us and we'll sort it out.

CALLER ID

If your home phone has a screen you'll be able to see the phone number of incoming calls, as long as the caller hasn't blocked the number from being displayed.