The Virgin Family

The Virgin Group

Virgin is truly a 21 century global brand. We are involved in music, planes, trains, finance, soft drinks, mobile phones, holidays, cars, wines, publishing, bridal wear ... in fact, it might be easier to list what we aren't involved in! It all adds up to some 200 companies worldwide, employing over 25,000 people, and with total revenues in 2002 exceeding £4 billion (US$7.2 billion).

The Virgin Group: online home of all the Virgin companies - www.virgin.com

Other Virgin companies in Australia

Virgin Blue: flying A to B shouldn't be a drag on your wallet - visit www.virginblue.com.au
Virgin Money: cutting credit card fees the Virgin way - visit www.virginmoney.com.au
Virgin Atlantic: now flying from Australia to the world - visit www.virginatlantic.com.au

Other Virgin Mobile companies around the World

Virgin Mobile UK: (est 1999) our forefathers in mobile service - visit www.virginmobile.com
Virgin Mobile USA: (est 2002) already over 2 million happy customers - visit www.virginmobileusa.com
Virgin Mobile Canada: (est 2005) the new kids on the block - visit www.virginmobile.ca

What unites all these businesses are the values of our brand and the attitude of our people. And no one embodies that attitude any better than our founder and Chairman, Sir Richard Branson.

Richard Branson

The living legend...

Richard Branson is a lot of things to a lot of people. It's truly rare to find a personality who is so strongly associated with their company. In fact, he's usually the first thing people think of when they think of Virgin.

Want to know more about Richard Branson? Read the first chapter of his autobiography HERE

The Virgin Philosophy

We believe in making a difference. In our customers' eyes, Virgin stands for value for money, quality, innovation, fun and a sense of competitive challenge. We deliver a quality service by empowering our employees and we facilitate and monitor customer feedback to continually improve the customer's experience through innovation.

We look for opportunities where we can offer something better, fresher and more valuable, and we seize them. We often move into areas where the customer has traditionally received a poor deal, and where the competition is complacent. We are pro-active and quick to act, often leaving bigger and more cumbersome organisations in our wake!

Once a Virgin company is up and running, several factors contribute to making it a success. The power of the Virgin name; Richard Branson's personal reputation; our unrivalled network of friends, contacts and partners; the Virgin management style; the way talent is empowered to flourish within the group. To some traditionalists, these may not seem hard-headed enough, and the fact that Virgin has minimal management layers, no bureaucracy, a tiny board and no massive global HQ adds to the enigma of our success.

Our companies are part of a family rather than a hierarchy. They are empowered to run their own affairs, yet other companies help one another, and solutions to problems come from all kinds of sources. In a sense we are a community, with shared ideas, values, interests and goals. The proof of our success is real and tangible.

The final word on our philosophy must go to Richard, the man who continues to inspire it: A business has to be involving, it has to be fun, and it has to exercise your creative instincts.